Site Policy

WWW.KASWORDS.COM, is a wholesale company and as such, our prices are based on providing customers savings through bulk item orders. To facilitate this, a $100 minimum order is required to process any purchase made through this website.

We are not responsible for losses or damages sustained in any transaction. Any shortages or damages sustained in transactions must be reported and noted at the time of receipt of the merchandise. Please contact your carrier concerning items damaged during transactions.

For orders Shipped by UPS, please call the Following phone number at: 1-800-PICK-UPS (742-5877) - Domestic Services 1-800-782-7892 - Intl. Export / Import Services1-800-833-0056 - TTY/TDD Access for the Hearing Impaired. 

For orders shipped by FedEx, please see the official FedEx website for the latest contact information. 
www.fedex.com/us

Contact www.kaswords.com, at 1-866-203-0612 or 404-891-6014. All claims must be notified within 72 hours of receipt of merchandise. For any and all returns must have the Return Authorization # ( RA#) printed on the outside of the carton. If the carton does not have the RA # printed outside of the package, it will be refused. To receive the RA#, please email us at returns@kaswords.com

All returns must be in its original saleable condition, 100% complete, with all packaging materials, manuals, and accessories. Also, a copy of the invoice showing the item(s) you are returning and the reason for return. 

WWW.KASWORDS.COM, is not obligated to accept any merchandise returned after 30 days from purchases. All defective claims must be made 72 hours from receipt of merchandise or be subject to a 25% restocking fee. A Repair/Replacement Fee will be assessed to all authorized returns received incomplete, damaged or may be refused at our discretion. We do not reimburse shipping costs. Exchanges are welcome as long as they are done within 72 hours of receipt of merchandise. There are no restocking fees or additional charges for an exchange. Again, you are responsible for shipping the merchandise back to us in like-new condition (or the condition the merchandise arrived to you in*). 

Please call ahead before attempting to disassemble, assemble, repair, or otherwise modify any products. If the product is not in new, working order, Kasword may replace it for you. However, attempting to service a product will void any possibility of returning, refunding, or crediting the product back to you.

CREDIT CARD CHARGE AUTHORIZATION FORM

Upon request, Kaswords may request a CREDIT CARD CHARGE AUTHORIZATION FORM be filled out and faxed to 678-501-5116, or otherwise submitted for security authorization, and often speed up the processing of your order.